EXPIRATION RENEWAL DATES & OTHER RENEWAL RELATED ISSUES (12/17/2015)
regard to license renewal, I wanted to inform you of a few things
before you proceed to pay. We are currently experiencing technical
issues with the new system. Anyone who is renewing is receiving
an expiration date of 7/31/2016 instead of 1/31/2017. Do not be
alarmed! I have let our IT department know about the issue and
they are researching how to correct it. Once that has been taken
care of, you will receive a successful renewal notice with the
1/31/2017 date. If you do not receive a corrected notice from
me by the time you are set to expire, please contact me immediately.
to other issues surrounding the inability to proceed to pay,
make sure you use either Chrome or Firefox as your browser when
you are using the system. The majority of individuals who use
Explorer have experienced a myriad of issues. The IT team is
also looking into that issue; however, Chrome and Firefox both
seem to work just fine.
Do not hesitate
to contact me directly for any issues or problems you encounter.
I am NEVER too busy or unwilling to help!